Site-Wide Activity Forums Support and Feedback Site performing as normal?

9 replies, 5 voices Last updated by peter 7 years, 3 months ago
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    • #9310

      Jackie
      Keymaster
      @jackie

      @thedevotea has experienced some site crashing and “unresponsive” issues, anyone else had trouble? I haven’t had any recent fails, so I’m just wondering.

    • #9311

      Anonymous
      Inactive
      @

      Yes I frequently get 404 memory issues and of course e-commerce issues with customers placing orders and me not getting order info.

    • #9312

      Robert Godden
      Participant
      @thedevotea

      I get the 404 occasionally, I also get the Fatal Memory allocation thing a bit. Am now worried by the second part of Rachel’s reply. Anyone else seeing this. and @Iheartteas – how do you know. Do they still show up on the orders list?

       

    • #9313

      Anonymous
      Inactive
      @

      I think it’s just me right now. I know lucky me right. Pete is on the case. Lucky for me I have very understanding and kind customers. I contacted them myself and they send me the information I was missing. It may have already been resolved but I won’t know for sure until the next order comes in. So no need to stress or worry. If it hasn’t happened to you yet, it probably won’t @thedevotea

    • #9314

      Jackie
      Keymaster
      @jackie

      @thedevotea – you don’t need to worry that you are losing sales from customers which you never knew about. Rachel knew an order had been placed by a certain customer but she didn’t know what. Pete has been talking to Rachel, so she’s up to date.

      The memory issue we’re still actively looking at solutions. We were hoping to be able to spend a little less because we are financing all of this out of our own pocket and social sites don’t make money. Shows how much we love tea and everyone here : P

    • #9315

      Anonymous
      Inactive
      @

      Exactly @thedevotea no worries. I didn’t mean to cause a concern. I guess I just didn’t explain myself correctly. Sorry about the confusion.

    • #9852

      ThePurrfectCup
      Participant
      @thepurrfectcup

      I just logged on to find none of my images are showing in the header or posts. Any idea why that is?

    • #9853

      ThePurrfectCup
      Participant
      @thepurrfectcup

      Never mind seems back to normal now. 🙂

    • #9854

      peter
      Keymaster
      @peter

      @thepurrfectcup – I was doing some security hardening stuff on one of the file directories and ended up locking out the image processing for all the blogs. The problem was just me tinkering around under the hood again! Sorry about that!

    • #9855

      peter
      Keymaster
      @peter

      I’m also going to close this thread since its for an old issue. When something like this occurs, its always best to start a new thread so it gets attention sooner.

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