Home Page Forums Support and Feedback Site performing as normal?

9 replies, 5 voices Last updated by Profile photo of Peter peter 2 years, 1 month ago
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    Posts
  • #9310
    Profile photo of Jackie
    Jackie
    Participant
    @jackie

    @thedevotea has experienced some site crashing and “unresponsive” issues, anyone else had trouble? I haven’t had any recent fails, so I’m just wondering.

  • #9311
    Profile photo of iheartteas
    iheartteas
    Participant
    @iheartteas

    Yes I frequently get 404 memory issues and of course e-commerce issues with customers placing orders and me not getting order info.

  • #9312
    Profile photo of Robert Godden
    Robert Godden
    Participant
    @thedevotea

    I get the 404 occasionally, I also get the Fatal Memory allocation thing a bit. Am now worried by the second part of Rachel’s reply. Anyone else seeing this. and @Iheartteas – how do you know. Do they still show up on the orders list?

     

  • #9313
    Profile photo of iheartteas
    iheartteas
    Participant
    @iheartteas

    I think it’s just me right now. I know lucky me right. Pete is on the case. Lucky for me I have very understanding and kind customers. I contacted them myself and they send me the information I was missing. It may have already been resolved but I won’t know for sure until the next order comes in. So no need to stress or worry. If it hasn’t happened to you yet, it probably won’t @thedevotea

  • #9314
    Profile photo of Jackie
    Jackie
    Participant
    @jackie

    @thedevotea – you don’t need to worry that you are losing sales from customers which you never knew about. Rachel knew an order had been placed by a certain customer but she didn’t know what. Pete has been talking to Rachel, so she’s up to date.

    The memory issue we’re still actively looking at solutions. We were hoping to be able to spend a little less because we are financing all of this out of our own pocket and social sites don’t make money. Shows how much we love tea and everyone here : P

  • #9315
    Profile photo of iheartteas
    iheartteas
    Participant
    @iheartteas

    Exactly @thedevotea no worries. I didn’t mean to cause a concern. I guess I just didn’t explain myself correctly. Sorry about the confusion.

  • #9852
    Profile photo of ThePurrfectCup
    ThePurrfectCup
    Participant
    @thepurrfectcup

    I just logged on to find none of my images are showing in the header or posts. Any idea why that is?

  • #9853
    Profile photo of ThePurrfectCup
    ThePurrfectCup
    Participant
    @thepurrfectcup

    Never mind seems back to normal now. :)

  • #9854
    Profile photo of Peter
    peter
    Keymaster
    @peter

    @thepurrfectcup – I was doing some security hardening stuff on one of the file directories and ended up locking out the image processing for all the blogs. The problem was just me tinkering around under the hood again! Sorry about that!

  • #9855
    Profile photo of Peter
    peter
    Keymaster
    @peter

    I’m also going to close this thread since its for an old issue. When something like this occurs, its always best to start a new thread so it gets attention sooner.

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